- Kristin Marcell, Extension Support Specialist, Hudson River Estuary Program, Cornell University
Citizen Participation by Objectives
. . . then you are ready to become more intimate with the nitty-gritty Citizen Participation tools that are at your disposal for engineering Informed Consent.
You will spend about half of your time in this course rummaging through the tool-box of CP Techniques. You’ll become intimately familiar with the 15 - 25 CP Techniques that are most relevant to you and the other course participants.
Course participants help pick the CP Techniques that will be covered, such as:
Although agencies tend to over-use Meetings, they are a group of techniques we can’t afford to ignore. You’ll learn the “DOs” and “DON’Ts” of several of the most relevant types of Meetings that you’ll likely be using your job. You’ll learn about brilliant things people have come up with for making Meetings work better, and dumb things we are likely to do—but don’t need to do, if we use our heads—in Meetings.
You’ll discover that, although most public officials find Meetings frustratingly ineffective, it does not have to be that way!
Once you change your citizen participation approach to one where Meetings - as well all the other CP Techniques - are simply tools. You will see Meetings as tools for accomplishing specific objectives, tools that have specific strengths and weaknesses, and you’ll find that meetings can be very effective and constructive!
The same goes for Advisory Committees, and the Media. You’ll discover that these are not inherently frustrating mechanisms. They only frustrate you because you try to use them for things they were never intended for in the first place, or because you use them poorly.
Most agencies who create and use Advisory Committees find a few years into it that - in spite of nothing but the best of intentions all around - often everyone winds up angry with each other. You’ll discover that it doesn’t have to be that way at all!
Advisory Committees have the potential - provided you use them strictly as objectives-driven tools - to be among the richest, most productive, constructive CP Techniques.
In spite of all the bad experiences you may have had with the Media, you’ll learn that you can use the media as a powerful communications tool. You’ll discover that the Media can be a fantastic, virtually indispensable communications tool! That is, provided you’re will to stop bad-mouthing them long enough to take a new look at them and what they can do for you as a Consent-Building tool.
You’ll learn to look at Meetings and Advisory Committees in ways you had never before. And, you’ll discover the Media, and your relationship to them need not be at all what you have been experiencing.
In the CPO course, we will also expose you to a variety of other CP Techniques that you may never have thought of as tools in your Consent-Building efforts.
This includes such techniques as:
You’ll get exposed to enough of a variety of fundamentally different, innovative CP Techniques, where you’ll start to get your sea-legs.
Rather quickly, you will realize that:
The other half of the time of the CPO course, you’ll spend designing doing hands-on exercises to design a Citizen Participation program for an actual project that you and/or your course participants are currently working on.
You will learn a systematic, step-by-step process for assessing your project’s CP Needs, and then design a CP Program that’s tailored to meet those specific needs.
For this hands-on part, you should have a project candidate in mind when you arrive for the course. The best candidate projects, for the purposes of the hands-on exercise, are projects that are both:
You learn how to assess your project’s “Citizen Participation Needs.” In other words, you assess “what needs fixing” in order to get this project to implementation.
This has you examine your project’s current status, via check-lists of leading questions, in terms of:
At the conclusion of this step, you will have identified virtually all of the pitfalls, hurdles, land mines, political ambushes, etc. that are strewn along your project’s path (i.e. all the “CP Needs”).
But, you’ll also have done more than this! You will also have learned how to go about identifying all these potential CP pitfalls for any project or program. You will have learned a process, a methodology for doing so!
Next, you learn how to prioritize those CP Needs so that you’ll not waste scarce CP resources on trying to fix relatively unimportant CP needs.
Finally, you learn to design a CP program that’s tailored to your project’s particular high-priority CP Needs.
This final design step, itself, consists of several steps, which are all aimed at turning the potentially overwhelming task of “Developing the Informed Consent” of all your Potentially Affected Interests (PAIs) into a straight-forward, common sense, step-by-step process that takes no more than a few hours!
In this CPO workshop, you can accomplish this regardless of:
This course is the recipe to legitimate, responsible, professional success!
Systematic Development of Informed Consent (SDIC)
Kansas City, MO: April 17 - 19, 2012
Lakewood, CO: May 22 - 24, 2012
Seattle, WA: October 2 - 4, 2012
Citizen Participation-by-Objectives (CPO)
Lakewood, CO: June 12 - 14, 2012
Leadership Bootcamp
Eventually to be Taught in Sequence of Online Modules
Monthly Brownbag Sessions
What to do When Feedback is Lop-Sided and Not Representative
Why don’t people believe that We AreListening?
How to Reverse the Phenomenon that “the Media Tends to Make Things Worse, not Better”
Why the Silence of Your Supporters is often Deafening
How can we get the Public’s “Consent” when Key-Players are Always Changing?
Why and How You Must Explain Why Some People have to Sacrifice for the Benefit of Others?
Focusing on Your Opponents: How Implementation Geniuses Overcome the Reflex to Avoid Them
How You can have a Rational Dialogue with Overly Emotional People