“. . .This is the best course that I have ever taken, it will help me to become a better person as well as a better planner. Thank you very much.”
- Jim Myer, Ohio DNR
This husband-and-wife, and now daughter too, team have dedicated their professional lives to making organizations with important missions—especially public agencies—better at accomplishing their missions.
They are devoted to helping make public-sector agencies more effective, thereby improving the lives of both the citizens of their students and the bureaucrats/technocrats they train. Their Consent-Building methodology is both cutting-edge and entirely unique to their research.
@CoachHans
Hans has a Ph.D. in Planning from the Massachusetts Institute of Technology (MIT), and a B.A. in Architecture degree from the University of Cincinnati.
Once he had his doctorate, Hans worked as the Planning Director for the City of Lynn, Massachusetts (population 100,000), as Project Manager for MIT’s Transportation Systems Division, and as Director of the Planning Department for a large Environmental Engineering Consulting firm, ARIX, that works in the entire Rocky Mountain region.
Hans began his last “real job” as a tenured professor at the University of Wyoming in 1975, where he was recruited to create - and then administer - its Graduate Program in Community and Regional Planning. For twelve years he served as Director of that program.
It was at the University that Hans first began teaching his unique approach to Citizen Participation, in a series of courses: Leadership, Professional Ethics, Citizen Participation by Objectives, and Dealing with Domestic Terrorists and Extremists, etc. In 1987, he devoted his full-time attention to developing and teaching these leadership and consent-building skills to public-sector professionals nation-wide.
The Bleikers’ Consent-Building methodology to Public Involvement actually began in the mid-1960s while Hans was doing Public-Sector Decision-Making research as part of his Doctoral Thesis.
His thesis focused on a practical management strategy that would allow public agencies to be both responsible to their mission and responsive to their diverse publics. i.e. How to be responsive to the conflicting demands of the various publics without compromising the agency’s mission. As part of his thesis, Hans did case studies on four of the most complex transportation problems in the United States.
Since retiring from the University, Hans and Annemarie have worked solely on teaching their methodology to tens of thousands of students around the country, and at times internationally.
Annemarie has a B.A. in Anthropology from Boston University, and a M.A. in Urban Anthropology from Brandeis University.
Within Urban Anthropology, Annemarie honed her focus on what happens to community conflict when people who are at each other’s throats—because they have very different values, even diametrically opposed and offensive values. She discovered that in every case, common ground could be found, even when everyone was convinced none existed.
In 1977 Annemarie created the Institute for Participatory Management & Planning (IPMP). The mission of IPMP is to make government agencies more effective by making them better at accomplishing their (legitimate) missions. IPMP was based on, and over the years has built upon, what she discovered in her Masters Thesis at Brandeis, and what Hans discovered in his Doctoral Thesis at MIT.
What Annemarie uncovered in her work is that even when there appears to be no common ground, one simply has to work harder to find it because it does indeed exist. In his research, Hans had discovered that if a legitimate public agency proposes a reasonably well-thought out solution to a legitimate problem, the typical scenario of “all hell breaking loose” (i.e. political decision-making gridlock) actually is avoidable—provided the professionals work diligently and systematically to develop consent on their technical work.
The combined research and professional experiences of Annemarie and Hans has led to the development of their powerful approach for public-sector professionals to systematically develop the informed consent of their various publics. This has enabled professionals within communities, agencies, organizations, and consulting firms, who have important and legitimate missions to get their work accomplished, rather than become victims of controversy (such as NIMBY), “politics,” and even some budget cuts.
Over the course of nearly four decades, Hans and Annemarie have worked, and continue to work, at helping people with public-sector missions (hired professionals, as well as elected and appointed officials) be consistently effective at accomplishing their mission. By using the Bleikers’ consent-building methods and process, these professionals improve their effectiveness by developing viable solutions to problems it is their responsibility to address, and then get those solutions implemented in spite of fierce opposition and/or controversy.
@jenniferbleiker
A graduate of Smith College in Northampton, MA, Jennifer originally intended on pursuing a career in internal medicine. While studying for MCAT (Medical College Admissions Test) Jennifer began work for her parents. To her surprise, she found working for her parents enormously fulfilling as it proved to have immediate positive effects on a community. As a result, Jennifer decided to depart from her original career plans and continue working for IPMP; she has been doing so full-time since 1999.
Today she occasionally travels with Hans and Annemarie to assist in training, but the primary scope of her work is in developing an online version of training modules. In addition to the developing online courseware, Jennifer continues to produce training materials (CDs and DVDs) on Citizen Participation Techniques and Meta-Techniques as taught by Hans and Annemarie.
Jennifer also works as a hands-on coach to students of IPMP, giving advice on
In pursuit of her need to have a foot in public health, until recently Jennifer also worked as a full-time professional firefighter/EMT, and the Public Information Officer for a fire department in a town near Boston. Although the two job paths are quite different on the surface, she learned a great deal from her hands-on experience as a public servant who was directly affected by the same issues that affect any public-sector professional. Today, Jennifer is wrapping up her Master’s degree in Public Policy while continuing to work for Hans & Annemarie from Southern California.
We can help you and your team get your mission accomplished when others can’t. We offer management training in each of these several skills areas. These skills-areas will rather quickly set you apart from the average manager.
Most often clients have us conduct these management seminars as In-House training sessions strictly for their staff. Once or twice a year we offer these same courses as Open-House training sessions. . . mostly in Monterey, CA, Denver, CO; Des Moines, IA; and Olympia, WA. Dates of the open-enrollment courses are shown only for the next year or so . . . See the listing of Courses Open to the Public we currently offer.
Together we will discuss a more detailed description of the training session(s) that you are interested in, for additional dates, for a fee schedule, for references of public officials who are using our methods, etc . . . We will help you become more effective, . . . better at accomplishing your mission, . . . We have done the research, and we have developed several tools that can help you do just that!
Systematic Development of Informed Consent (SDIC)
Kansas City, MO: April 17 - 19, 2012
Lakewood, CO: May 22 - 24, 2012
Seattle, WA: October 2 - 4, 2012
Citizen Participation-by-Objectives (CPO)
Lakewood, CO: June 12 - 14, 2012
Leadership Bootcamp
Eventually to be Taught in Sequence of Online Modules
Monthly Brownbag Sessions
What to do When Feedback is Lop-Sided and Not Representative
Why don’t people believe that We AreListening?
How to Reverse the Phenomenon that “the Media Tends to Make Things Worse, not Better”
Why the Silence of Your Supporters is often Deafening
How can we get the Public’s “Consent” when Key-Players are Always Changing?
Why and How You Must Explain Why Some People have to Sacrifice for the Benefit of Others?
Focusing on Your Opponents: How Implementation Geniuses Overcome the Reflex to Avoid Them
How You can have a Rational Dialogue with Overly Emotional People