"I made [the SDIC course] part of the city's standard leadership training program for all supervisors and above. The training benefited our performance both externally and internally as well as improved our attitudes and confidence about our potential to achieve results. It improved our relations with some of our strongest opponents and in turn improved the quality of our efforts."

- Mark Achen, ICMA Senior Advisor Colorado & Utah (former City Manager, City of Grand Junction, CO)